Frequently Asked Questions
Everything you need to know about shopping with PacasTM Inc.
What are your standard shipping times?
We offer standard shipping across the continental United States, typically arriving within 3-5 business days. International shipping times vary by location and usually take 7-14 business days.
What is your return policy?
PacasTM Inc. offers a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer a warranty on your products?
Yes, all products purchased through PacasTM Inc. come with a 1-year limited warranty against manufacturing defects to ensure the highest quality standards for our customers.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order begins processing in our warehouse and can no longer be changed.